Returns Policy
At thelittleboohandmade we strive to make you shopping experience as positive as possible which is why we offer a returns policy.
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If you would like to return an item for a full refund, you will have 14 days after receiving the item to notify us, once you have initiated a return you will then have 14 days to send us the item.
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Please note the following exceptions to our return and refund policy:
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Earrings cannot be returned due to hygiene reasons (unless faulty).
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Returned items must have no visible signs of wear or use.
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Returned items must be in their original packaging.
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Additional Information:
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The customer is responsible for any additional shipping costs, return labels are not provided unless the item is faulty.
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If you item is faulty or damaged on delivery, please contact us as per the email below.
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Items can only be returned for a refund.
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Once we have received the item and it has been accepted, we will process the refund.
To initiate a return, please send us an email containing your order number to the following address:
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Items damaged during shipping
Unfortunately, sometimes items do get damaged during delivery. If your item does get damaged during shipping. Please contact us with your order ID at thelittleboo2017@outlook.com
Faulty Items
On the rare occasion the items you order are faulty you will have 30 days from receiving the items to return for a full refund. To initiate a return for a faulty item please contact us with your order ID at thelittleboo2017@outlook.com